Chat: Difference between revisions

(6 intermediate revisions by 3 users not shown)

Line 1:

[[File:Chat Feature.png|thumb|450x450px|This is where users can access all the Chat channels they have made in a specific itinerary.]]

EventR features a full channel based chat system. Channels are automatically created and populated with the people on any activity. You can send text messages, files, and photos to everyone in the group. Each [[Itineraries|Itinerary]] has its own separate chat channels, which are not reused. At the top you can search by name of the channel for messages. Most recent messages appear at the top - and are bold if unread.

The bottom right icon allows you to create a channel containing specific people. These groups persist across itineraries so can be used to collaborate on long running jobs, site wide communication or any manner of user groupings not directly covered by the automatically created channels.

Chats send notifications if enabled to all users in them, so are a good way to explain changes to the team. When inside a chat, you can quickly view all the members and also their individual itineraries. This transparency allows other users to stay informed on the event they are at and improves communication.

Chats can also be initiated by users that are on the same Flight, in the same Hotel or taking part in the same Activity.

The Chat service works like Slack - in that it is channel based. We build channels automatically based on who is on the activity. They can be accessed from the tab in the app or from the speech bubbles dotted around the interface. We've tried to make it as simple as possible to get in touch with the right people.

If notifications are enabled they will be sent to everyone in the channel.

<youtube>_C-2vRbtpFo&t=1s</youtube>

== Chat Service Improvements ==

[[File:Chat Improvements.png|thumb|434x434px]]

The EventR chat service has been updated with several improvements to make communication and message management easier and more reliable.

=== Multiple File Uploads ===

Users can now upload multiple files in a single chat message, making it easier to share related documents and attachments without sending them individually.

=== Message Replies ===

The chat service now supports replies to specific messages, helping users maintain context and follow conversations more easily, particularly in busy chat threads.

=== Dates When Scrolling Back ===

Date indicators are now displayed when scrolling back through chat history, making it easier to identify when messages were sent and navigate conversations across different days.

=== Improved Offline Support ===

The chat service has been improved to provide a better experience when users are offline or have an unreliable internet connection, helping make chat more resilient in situations where connectivity is limited.

[[Category:Feature]]

[[Category:3.7.0]]

@@ Line 1: / Line 1: @@
+[[File:Chat Feature.png|thumb|450x450px|This is where users can access all the Chat channels they have made in a specific itinerary.]]
+EventR features a full channel based chat system. Channels are automatically created and populated with the people on any activity. You can send text messages, files, and photos to everyone in the group. Each [[Itineraries|Itinerary]] has its own separate chat channels, which are not reused. At the top you can search by name of the channel for messages. Most recent messages appear at the top - and are bold if unread.
+The bottom right icon allows you to create a channel containing specific people. These groups                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           persist across itineraries so can be used to collaborate on long running jobs, site wide communication or any manner of user groupings not directly covered by the automatically created channels.
+Chats send notifications if enabled to all users in them, so are a good way to explain changes to the team. When inside a chat, you can quickly view all the members and also their individual itineraries. This transparency allows other users to stay informed on the event they are at and improves communication.
+Chats can also be initiated by users that are on the same Flight, in the same Hotel or taking part in the same Activity.
+The Chat service works like Slack - in that it is channel based. We build channels automatically based on who is on the activity. They can be accessed from the tab in the app or from the speech bubbles dotted around the interface. We've tried to make it as simple as possible to get in touch with the right people.
+If notifications are enabled they will be sent to everyone in the channel.
 <youtube>_C-2vRbtpFo&t=1s</youtube>
+== Chat Service Improvements ==
+[[File:Chat Improvements.png|thumb|434x434px]]
+The EventR chat service has been updated with several improvements to make communication and message management easier and more reliable.
+=== Multiple File Uploads ===
+Users can now upload multiple files in a single chat message, making it easier to share related documents and attachments without sending them individually.
+=== Message Replies ===
+The chat service now supports replies to specific messages, helping users maintain context and follow conversations more easily, particularly in busy chat threads.
+=== Dates When Scrolling Back ===
+Date indicators are now displayed when scrolling back through chat history, making it easier to identify when messages were sent and navigate conversations across different days.
+=== Improved Offline Support ===
+The chat service has been improved to provide a better experience when users are offline or have an unreliable internet connection, helping make chat more resilient in situations where connectivity is limited.
+[[Category:Feature]]
+[[Category:3.7.0]]