Itinerary Section Import Guidelines: Difference between revisions
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== Overview == | == Overview == | ||
Flights and accommodation/hotels entries can be added to the itinerary by importing a file created from the provided templates. | Flights and accommodation/hotels entries can be added to the itinerary by importing a file created from the provided templates.A successful import creates a new order and a new entry to the itinerary. | ||
=== Accommodation Import === | === Accommodation Import === | ||
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If the guest name or the guest check-out date is missing, a validation dialog will be displayed explaining why the file is invalid. | If the guest name or the guest check-out date is missing, a validation dialog will be displayed explaining why the file is invalid. | ||
[[File:Screenshot 2026-08-06 at 12.26.41.png|thumb|592x592px|Hotel validation dialogue]] | |||
==== Accommodation Form Validation ==== | ==== Accommodation Form Validation ==== | ||
'''''Hotel Name''''' :This field is optional.If left blank, it defaults to Imported Hotel. | |||
'''''Check-in / Check-out Dates and Times'':''' These fields are optional.If not provided, they default to the current date and time. | |||
'''''Date and Time Format''''' | |||
* The preferred format is DD/MM/YYYY HH:MM. | * The preferred format is DD/MM/YYYY HH:MM. | ||
* If a date or time is not in a valid format, it will default to the current date and time. | * If a date or time is not in a valid format, it will default to the current date and time. | ||
'''''Hotel Time Zone :''''' The hotel time zone defaults to the itinerary/event time zone. | |||
'''''Booking Reference :''''' This field is optional.This ensure a guest booking is created for each guest. | |||
=== Flight Import === | === Flight Import === | ||
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If any of the required information above is missing, the flight order will be created, but the corresponding flight entry will be skipped(not added to the itinerary). | If any of the required information above is missing, the flight order will be created, but the corresponding flight entry will be skipped(not added to the itinerary). | ||
==== Flight Form Validation ==== | |||
'''Passengers''' | |||
* A flight entry can be created with passengers assigned. | * A flight entry can be created with passengers assigned. | ||
* If a passenger is included, they must already be part of the itinerary. | * If a passenger is included, they must already be part of the itinerary. | ||
* Passenger columns support one passenger name per booking. | * Passenger columns support one passenger name per booking. | ||
'''Date and Time Format''' | |||
* Dates and times must use the format: DD/MM/YYYY HH:MM | * Dates and times must use the format: DD/MM/YYYY HH:MM | ||
'''Flight Time Zones''' | |||
* Known flight numbers: the flight time zones are automatically applied during creation, and the check-in time is also set automatically. | * Known flight numbers: the flight time zones are automatically applied during creation, and the check-in time is also set automatically. | ||
* Unknown flight numbers: the flight entry is still created, but the departure and arrival time zones must be set manually, as well as the check-in date and time if required. | * Unknown flight numbers: the flight entry is still created, but the departure and arrival time zones must be set manually, as well as the check-in date and time if required. | ||
If the uploaded file is invalid, a validation dialog will explain the reason. | If the uploaded file is invalid, a validation dialog will explain the reason. | ||
[[File:Screenshot 2026-08-11 at 14.57.57.png|center|thumb|864x864px|Flights validation dialogue]] | |||
Latest revision as of 08:56, 13 August 2026
Overview
Flights and accommodation/hotels entries can be added to the itinerary by importing a file created from the provided templates.A successful import creates a new order and a new entry to the itinerary.
Accommodation Import
To successfully create hotel entries /add a hotel into the itinerary via file upload, ensure that the following information is provided:
- Guest name: The guest must be part of the itinerary.
- Guest Check-in date and time
- Guest Check-out date and time
If the guest name or the guest check-out date is missing, a validation dialog will be displayed explaining why the file is invalid.

Accommodation Form Validation
Hotel Name :This field is optional.If left blank, it defaults to Imported Hotel.
Check-in / Check-out Dates and Times: These fields are optional.If not provided, they default to the current date and time.
Date and Time Format
- The preferred format is DD/MM/YYYY HH:MM.
- If a date or time is not in a valid format, it will default to the current date and time.
Hotel Time Zone : The hotel time zone defaults to the itinerary/event time zone.
Booking Reference : This field is optional.This ensure a guest booking is created for each guest.
Flight Import
To successfully create flight entries/add a flight into the itinerary via file upload, ensure that the following flight details are provided:
- Flight number
- Departure date and time
- Arrival date and time
- Departure and arrival airport codes (3-letter IATA codes)
If a time is not provided, it will default to 00:00 (midnight).
If any of the required information above is missing, the flight order will be created, but the corresponding flight entry will be skipped(not added to the itinerary).
Flight Form Validation
Passengers
- A flight entry can be created with passengers assigned.
- If a passenger is included, they must already be part of the itinerary.
- Passenger columns support one passenger name per booking.
Date and Time Format
- Dates and times must use the format: DD/MM/YYYY HH:MM
Flight Time Zones
- Known flight numbers: the flight time zones are automatically applied during creation, and the check-in time is also set automatically.
- Unknown flight numbers: the flight entry is still created, but the departure and arrival time zones must be set manually, as well as the check-in date and time if required.
If the uploaded file is invalid, a validation dialog will explain the reason.
