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- 07:37, 3 August 2026 Alexp talk contribs created page Why is my user not seeing the right information? (Created page with "You've set everything up , but you're not seeing anything! Here are a series of tips to make sure everything is set up right: Firstly ensure the user has actually signed up. When you add a user to the ECH it is important to send the invite email from the user screen and ensure they have a "Last Seen" time next to their name. Once they are in the system, if they have no itineraries visible you must confirm they joined the right team") Tag: Visual edit